This privacy policy sets out how DialogueWorks Ltd (‘the company’) uses and protects any information that you give it when you use this website.  For any further information, please email

The company is committed to ensuring that your privacy is protected and to that end, will ensure that any relevant article of Regulation (EU) 2016/679 (General Data Protection Regulation) is complied with fully. Should you be asked to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

The company retains email, telephone number and other contact details purely out of legitimate interest and not for unsolicited marketing purposes.

The company may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 23/05/18 and will be reviewed regularly to ensure compliance with the latest regulations.


The company may collect the following information:

  • Name
  • Contact information including email address
  • Demographic information such as postcode, preferences and interests
  • Participation in DialogueWorks training courses and other events


The company requires this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • To improve company products and services.
  • To customise the website according to your interests.
  • To make you aware of DialogueWorks events in accordance with your stated preferences.


The company is committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, it has put in place suitable physical, electronic and managerial procedures to safeguard and secure the information it collects online.


A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

The company uses traffic log cookies to identify which pages are being used. This helps analyse data about web page traffic and improve the website in order to tailor it to customer needs. This information will only be used for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help the company provide you with a better website, by enabling it to monitor which pages you find useful and which you do not. A cookie in no way gives the company access to your computer or any information about you, other than the data you choose to share with it.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.


The DialogueWorks Ltd website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that the company does not have any control over that other website. Therefore, it cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.


Finally, the company will not sell, distribute or lease your personal information to third parties.

You may request details of personal information which the company holds about you under the General Data Protection Regulation (2016).

If you believe that any information the company is holding on you is incorrect or incomplete, please email as soon as possible, at the address at the top of this page. Any information found to be incorrect will be promptly rectified.  Should you wish to have your contact details removed from the company’s records, please indicate this in an email to the address above and your request will be processed immediately upon receipt.